Vendor Guide

Vendor Guide M Show Shop — Your complete guide to getting started and succeeding on our platform

1. Welcome to M Show Shop

We're thrilled to have you join the M Show Shop vendor community — Egypt's premier marketplace for local merchants. This guide will help you get started correctly and make the most of the platform.

2. Registration Steps

Step 1: Click 'Register as a Vendor' on the homepage.

  • Enter your store details: name, description, category, logo.

Step 2: Account Activation.

  • You will receive a confirmation email.
  • Await approval from the M Show Shop team (within 24–48 hours).

Step 3: Complete Your Profile.

  • Add your bank details or e-wallet for payouts.
  • Set up your shipping policy.

3. Listing Products

  • Go to Dashboard → Products → Add Product.
  • Write a clear product name and detailed description.
  • Add high-quality images (minimum 3 images, at least 1000×1000 px).
  • Set the price and available quantity.
  • Select the appropriate product category.
  • Save the product — it will go through a brief review before being published.

4. Managing Orders

  • You will receive instant email notifications for every new order.
  • Go to Dashboard → Orders to track all your orders.
  • Update the order status as soon as it ships and add the tracking number.
  • Adhere to your stated shipping timeframes to maintain your rating.

5. Wallet & Payout System

The platform operates a transparent electronic wallet system:

  • After each completed sale, funds enter a Pending status for 14 days.
  • The pending period exists to protect buyers before funds are released.
  • After 14 days, funds become Available for Withdrawal.
  • You will receive an email notification when funds are ready to withdraw.
  • Minimum withdrawal: EGP 200.
  • Payouts are processed within 3–5 business days from the withdrawal request.

6. Tips for Success

  • Photos drive sales: use a white background and good lighting.
  • Accurate descriptions = fewer returns: include sizes, materials, and specs.
  • Respond fast: aim to reply to buyer enquiries within 2 hours.
  • Stay competitive: regularly check competitor pricing.
  • Keep inventory updated: avoid order cancellations by keeping stock counts accurate.

7. Ratings System

Buyers rate their experience after every purchase. Ratings directly affect your products' ranking in search results. To maintain a high rating:

  • Ensure product descriptions are accurate and items match.
  • Ship on time.
  • Good packaging protects the product and improves buyer impressions.
  • Communicate positively with buyers.

8. Support & Contact

  • Email: info@mshowshop.com
  • Support Hours: Saturday – Thursday, 9 AM – 9 PM
  • Typical response time: within 24 hours